Welcome to Delicéo! These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By placing an order or interacting with Delicéo (“we,” “our,” or “us”), you agree to be bound by these Terms. Please read them carefully.
1. Use of the Website
You must be at least 18 years old or have the involvement of a parent or guardian to use this site. By accessing the site, you confirm that:
All information you provide is accurate, current, and complete.
You will maintain the confidentiality of your account and password.
You accept responsibility for all activities under your account.
We reserve the right to suspend or terminate accounts that violate these Terms.
2. Products and Availability
All products displayed on the website are subject to availability. We may modify, discontinue, or update products without prior notice.
While we strive to ensure product descriptions and images are accurate, minor variations in colour, texture, or flavour may occur.
3. Orders and Acceptance
When you place an order, you will receive an email confirming receipt. This confirmation does not guarantee acceptance of your order. We reserve the right to:
Refuse or cancel any order for reasons including errors in pricing or availability.
Limit quantities purchased per person or household.
If your order is cancelled after payment, a full refund will be processed.
4. Pricing and Payment
Prices are listed in Indian Rupees and include applicable taxes unless stated otherwise.
We reserve the right to change prices at any time.
Payment must be made in full before we dispatch your order.
Accepted payment methods include:
Credit and debit cards
UPI
Net banking
We use secure payment gateways to protect your information.
5. Shipping and Delivery
Orders are processed within 1–2 business days and shipped within 5–7 business days. Delivery timelines may vary based on your location.
Refer to our Shipping Policy for details about tracking, delivery attempts, and delays.
6. Returns and Refunds
We take pride in our products and want you to be fully satisfied.
If you receive damaged, defective, or incorrect items, contact us within 48 hours of delivery.
Returns or replacements are offered in accordance with our Refund & Return Policy.
7. Intellectual Property
All content on the Delicéo website—including text, images, logos, and recipes—is the exclusive property of ShreeParhar Services Pvt. Ltd. You may not reproduce, distribute, or exploit any content without our written permission.
8. User Conduct
You agree not to:
Use the website for unlawful or fraudulent purposes.
Transmit any harmful code, malware, or spam.
Interfere with the operation or security of the website.
9. Disclaimers and Limitation of Liability
While we strive to provide accurate information and high-quality products, Delicéo makes no warranties, express or implied, about:
The completeness or accuracy of content.
The suitability of products for your specific health or dietary needs.
To the fullest extent permitted by law, we disclaim liability for:
Any indirect or consequential losses arising from your use of our website or products.
Delays or failures due to circumstances beyond our control (e.g., natural disasters, supply chain disruptions).
10. Indemnity
You agree to indemnify, defend, and hold harmless Delicéo, its affiliates, and employees from any claims or liabilities arising out of your misuse of the website, violation of these Terms, or infringement of rights.
11. Third-Party Links
Our website may include links to third-party sites. We are not responsible for their content, policies, or practices. Use these links at your discretion.
12. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your data.
13. Modifications to the Terms
We may update these Terms from time to time. Changes will be posted on this page with a revised date. Continued use of the website means you accept the updated Terms.
14. Governing Law and Jurisdiction
These Terms are governed by the laws of India. In case of disputes, jurisdiction will lie exclusively with the competent courts of Bhopal, Madhya Pradesh.
15. Contact Information
For questions or concerns regarding these Terms, please contact us:
These Terms, along with our Privacy Policy, Shipping Policy, Refund & Return Policies, and Disclaimer, constitute the complete agreement between you and Delicéo.
