At Delicéo (“we,” “our,” or “us”), we value the trust you place in us when you share your personal information. This Privacy Policy describes how we collect, use, store, and protect your personal data when you visit our website, place orders, or interact with us in any way.
1. Information We Collect When you use our website or communicate with us, we may collect the following types of information:
Personal Identification Information: Your name, email address, phone number, shipping and billing address.
Payment Information: Credit/debit card details or UPI information when you place orders. We do not store complete payment information.
Order History: Details of the products you purchase, returns, or inquiries.
Technical Information: Your IP address, browser type, device information, and cookies that help us improve your experience.
2. How We Use Your Information We use the collected data to:
Process and deliver your orders.
Communicate with you regarding orders, delivery status, and customer support.
Improve our website, products, and services.
Send marketing emails or promotional offers (you may opt out at any time).
Comply with legal obligations.
3. Sharing Your Information We do not sell or rent your personal data. We only share information:
With trusted service providers (such as payment processors and delivery partners) who help us fulfill orders.
When required by law or to protect our rights and safety.
If our business undergoes a merger or acquisition, your data may be transferred accordingly.
4. Data Retention We retain your personal data as long as necessary for the purposes outlined above or as required by law. You can request deletion of your information by contacting us at care@deliceo.in.
5. Security Measures We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no system is completely secure. Please keep your login details confidential.
6. Cookies and Tracking We use cookies and similar technologies to:
Enable website functionality.
Analyze site usage to improve performance.
Remember your preferences. You can control cookie settings in your browser at any time.
7. Your Rights Depending on your location, you may have rights such as:
Accessing the personal data we hold about you.
Requesting correction or deletion of your data.
Withdrawing consent for processing (where applicable).
